We would like to express our appreciation for the outstanding customer support services rendered by one of your agents, Toni Palmiotto. She was simply the "best of the best" in terms of assisting us in finding a vacation home in the local area that would meet our needs. Toni went above and beyond to ensure that we received an equitable price for our new cabin and also took extra steps to ensure that any concerns that we may have had regarding the property that we desired, were readily addressed and resolved in a timely manner
Toni took care of business. She was always available to answer questions and take care of our needs. We simply could not have asked for a better real estate agent or firm to work with, especially in an uncertain market. Toni’s ability and proven savvy as a seasoned real estate agent, successfully navigated us through what turned out to be a very streamlined purchase. She also went the extra mile to ensure that our vacation home would be ready for us to occupy in a timely manner.
Additionally, even when the "deal was done", Toni took it upon herself to follow up with the previous owner and listed real estate broker to ensure that we had a smooth transition as the new owners of this property. The gift certificate that she sent us was also a nice touch. We simply could not have done it without her assistance and determination to get the job done right in support of her customer. She is quite frankly without peer and a role model for other real estate agents to follow.
We will certainly recommend both Toni and your outstanding real estate firm to others. She has managed to set the standard for others to follow. We commend her for a job well done!